How to be a True Business Partner
How to be a True Business Partner by Nigel Harrison (Performance Consulting)

满满的黑科技 外媒试驾2017款三菱欧蓝德PHEV

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During a recent mixed mentoring and coaching session, I found myself reflecting and referencing a book, “How to be a True Business Partner” when having a conversation with a People Experience professional.

I picked up the book, “How to be a True Business Partner” by Nigel Harrison around 15+ years ago, and I remembered I had it read within hours. It was a great and easy read! I recall my first thought upon finishing it was, “I wish I had had this book when I was entering my profession so many years ago.” My second thought being, “Oh my goodness, I have to share this book with my people experience (HR) colleagues.” The beauty of the book and its material is that it is applicable regardless of where one is on their journey of being a business partner. I continue to reference it, discuss it, and use it when I mentor and coach individuals in the People Experience profession. I truly believe this book is applicable regardless of what one’s job title is, if you are in the business of building relationships to design and implement a solution, this book is for you. ?

There were several key learning messages from the book. I especially enjoyed the section on defining what it meant to be a business partner. Back in the early days, I remember I liked using the skills and self-assessment quiz to help myself as well as others in developing the discussed crucial skill sets. ?

I found the 7-step process and checklist very valuable in identifying problems to ensure powerful solutions are aligned with the root cause, as well as with organizational objectives. That said, in my opinion, it takes a particular kind of organizational culture to truly support powerful solutions based upon the content in the book. For example, if leadership fundamentally operates in a maverick and lack of transparency mode, then it is going to create hurdles for communication, as well as enlisting help. Additionally, if a culture is fixed on short-term vs. long-term and doesn’t share information, it will be incredibly difficult for a Business Partner to truly be as effective in building trust and rapport to gain critical information around identifying what the problem is, and who is involved, in order to look at causes and potential solutions.

As an MBTI? practitioner, I was delighted to see the author reference the value on being able to type watch and considerations of acquiring of information and alignment of decision making. I couldn’t agree more with the remarks, “If you are more aware of your preference you are more likely to be sensitive to the preferences of others.” I have the same opinion that with such insight, it makes one a stronger Business Partner, as one is able to adapt one’s style to partner more effectively with others. The section on, “Facing up to the Problem”, was especially intriguing to me. The author’s knowledge and expertise in psychology shared the relevance in business with relationships and performance. ?

I recall after reading the book, I had many personal reflections and ideas for myself, clients, and my stakeholders. The book left such an impression that back in the past, when I was invited to support a large Finnish retail sports company's HR team strategy session, I invited the author to introduce his book to the team. In short, if you are in the People Experience (PX) space, I highly recommend this book. As a People Experience professional, I continue to reference it as truly being a People Experience practitioner’s book" after all these years.

Dr. Anastasia Chopelas

? Helping Coaches Overcome Burnout to Succeed in Business ? Alignment Before Success ? TV & Podcast Host ? Quantum Activated You?

7 个月

What an insightful resource for navigating challenges in the People Experience space.

Angelia Cartwright

VP of People Experience

7 个月

Michele Freeman, PHR if you know of any BPs in/out of the non-profit space, this lil gem is awesome

Angelia Cartwright

VP of People Experience

7 个月

Sue Darrow if any ATX BPs fancy a great short read that is quickly applicable

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Angelia Cartwright

VP of People Experience

7 个月

Carol Dunnigan quick share, if you know of any BPs that need a great read

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