A Year of Learning, Growth & Shared Successes ~ FY24 PX Reflection

林依晨被问演17岁不会超龄么 这个回答绝了 图

百度 这既涉及学校对“课外服务”内容的科学安排,也涉及跨部门的管理协同,是个大课题。

As I reflect on my first year as the VP of People Experience (PX) at the University Co-op, I am filled with many emotions. Leading a new team through a year of transformation and growth has been both challenging and rewarding. Aside from our business as usual, below are a few key highlights and achievements as I reflect on our PX team achievements:

Growth & Development: We designed and launched a comprehensive learning needs analysis and strategy, resulting in the successful delivery of 8 workshops, 4 e-learning modules, 4 new toolkits/resources, and 2 new/revamped programs.

Human-Centered Design: We implemented HCD to scope, analyze, and design programs aimed at enhancing team member experiences.

Competency Models: We co-created five teams competency models to support various stages of our team members' lifecycle.

Community Moments: We implemented fun elements and celebrated successes through our monthly community moment events and supported during our store remodel.

Sales Growth & Development: We scoped, analyzed, and designed future growth and development to support our Sales Associates, including a revamp of the role onboarding experiences.

Knowledge Sharing: We built a PX library with processes and key cards using Whale (Stijn Smet).

Game Day Experience: We supported our team by working several game days and designed and launched a survey focused on enhancing game day experiences for our team members.

Intern Program: We partnered and collaborated with our Director of Internships and Career Experiences (Bradley Matthews) to revamp the future UCCS intern program.

These are just a handful of our key highlights of our many achievements together as a team. Looking ahead as we step into the New Year, I am excited about the possibilities that lie ahead for our PX team. I am confident that with our team's curiosity, dedication & passion, we will continue to achieve great things together in FY25.

Thank you to everyone who has been a part of my FY24 journey, and supported the PX team. Here's to another year of learning, growth, and shared success!

Happy New Year! ????

Stijn Smet ??

????? | Head of Customer Success @Whale ?? | Award-winning Customer Success Leader | Host ??? @Your First... Show & WFUSYDHT & The CS Hotline | Biggest cheerleader you’ll meet ??

7 个月

Angie, what an incredible year you’ve had! ?? Huge congrats on everything you achieved in 2024—it’s so well-deserved. Your dedication and impact are truly inspiring, and I can’t wait to see what 2025 has in store for you. Keep crushing it—you’re unstoppable! ??

要查看或添加评论,请登录

Angelia Cartwright的更多文章

其他会员也浏览了